Cheadle Medical Practice
Welcome to our surgery's website, where we hope you will benefit from a user-friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home. We aim to provide the highest quality of care to our patients. Our doctors, nurses, HCAs and all our admin and reception staff are dedicated to offering a professional service.
As well as telling you about our practice, the staff and the services we provide, we hope you will use this website as a resource for other health-related information, and as a signpost to other relevant websites. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
Cheadle Medical Practice is currently experiencing problems with some incoming calls. Callers may experience the line being cut off, the reason for this is under investigation at the moment. We apologise for any inconvenience caused and ask you to bear with us until this problem is resolved.
Easter Opening Times
Cheadle Medical Practice will be closed on Good Friday 3rd April, Easter Sunday 5th April 2015 & Easter Monday 6th April 2015. The link below provides information about urgent care services available when the surgery is closed.
Keeping Warm This Winter
Cold weather can lead to serious health problems, especially in people over the age of 65 or those with long-term conditions. For information on how to stay healthy this winter, you can contact:
- NHS Choices www.nhs.uk/winterhealth,
- Energy Saving Advice Service on 0300 123 1234 for information on how to reduce bills and make your home more energy efficient.
- Citizens Advice at www.citizensadvice.org.uk for information about benefits, heating, grants and debt.
- Age UK-For free information or contact details for your local Age UK branch, call Age UK Advice on 0800 169 6565, 8am-7pm 7 days a week.Or you can visit www.ageuk.org.uk
Travel Vaccination Information
Please note that from 2nd February 2015, Cheadle Medical Practice will no longer be a Yellow Fever Centre and will therefore be unable to provide yellow fever vaccinations.
Friends & Family Test
When you receive care or treatment within the NHS, you can fill out a short questionnaire to give feedback that will help to improve local services for everyone. The Friends & Family test is available at Cheadle Medical Practice for patients to complete. Please click on the link below for more information.
Friends & Family Test Newsletter.pdf
Patients can complete the Friends & Family Test via the Stockport Health & Care Finder App. This free app is a directory of local services within Stockport, available on Apple and Android devices.
Patient Online Access
Online access is now available for patients to register to book/cancel appointments, request repeat prescriptions and view a summary of their medical record. Please see our latest news page for more information and how to register.
URGENT APPOINTMENTS FOR CHILDREN
We have appointments available each day for children who are unwell.
If you are worried about your child, please contact reception who will arrange a consultation for you with the doctor.
This consultation may be by phone initially as some conditions can be managed at home with the help of your local pharmacy .
Symptoms that children may show that could indicate serious illness include:
- Excessive drowsiness
- Difficulty breathing or rapid breathing
- Cold or discoloured hands/feet
- Abnormal pains in arms or legs
- Abnormal colour – pale or blue
- Persistently high temperature which does not come down with medication
- Severe headache
- Stiff neck when putting chin to chest
- Dislike of bright lights
- A rash that does not fade with pressure (e.g. using a glass)
If you are concerned that your child has any of the above symptoms please contact the surgery IMMEDIATELY.
IF YOUR CHILD IS NOT RESPONDING TO YOU CALL 999
Zero Tolerance Policy
Our staff come to work to care for others, not to become victims of violence, threatening behaviour, physical, verbal, racial abuse or discrimination.
If you are violent or abusive in any way towards our staff, we have the right to remove you from our practice list.
It is unacceptable for patients to refuse treatment, care or services from a particular member of staff if the refusal is based on discriminating grounds.
Should you refuse services on discriminatory grounds then it may be considered that you are refusing treatment altogether.
Dr Susan Glicher
18th November 2014
After 25 years as a partner, Cheadle Medical Practice will say Goodbye to Dr Susan Glicher as of December 2014. Susan has battled for many years with a long-term illness, and has been granted Ill-health retirement. It is to her enormous credit that she continued to work so effectively for so long, with few knowing she was ill at all. She has been a driving force at the centre of this practice, and was also involved at PCG then PCT level, making her responsible for many improvements in patient care in Cheadle and in Stockport as a whole.
I first worked with Susan when we were both registrars (trainee GPs) at Cheadle in the late 1980s. Through the years she has been an absolute pleasure to have as a partner and colleague. We will miss her common sense, leadership, clear thinking, and most of all her company.
I know you will all join me in wishing her a very long, happy and healthy time in retirement.
Cheadle Medical Practice
Cheadle Medical Practice is physically a very different place than it was in 1988 when I first joined the surgery. There are now over 35 people working in the expanded building all dedicated to working in the NHS. I am proud to have been part of such a wonderful team.
It is a shame that my departure has been quite so sudden which means that I have not had the chance to say good bye and thank you to the patients I have come to know well over the last 27 years. I hope that you will understand.
It has been a privilege to be part of the lives of so many people in Cheadle for so long. I will miss you but know that I am leaving you in good hands.
One Click Away
You can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away. If you’re not yet registered with us you can download the necessary forms here too. Join our virtual patient advisory group or take one of our surveys, just follow the links.
New Telephone Access Protocol
On Monday 3rd March 2014 our new telephone access protocol was introduced. The purpose of this is to try to help spread calls more evenly through the day, hopefully relieving some of the congestion at busiest times and improving response times.
To book urgent/same day appointments or a home visit please phone between 8-10am
For general enquiries and routine pre-bookable appointments please phone after 10am
For results between 3-6pm
To check if your prescription is ready please phone after 5pm
Secretaries will be available to speak to regarding any Choose & Book or referral queries only, between 1:30-2:30pm on 0161 426 9088
Appointment Cancellation - Text Number
Following feedback from our 2013 patient survey, we now have a dedicated number for you to text in to cancel your appointment. The number is:
07742 230 630
Please try and cancel at least one hour before your appointment time leaving your name, date of birth and appointment details.
Please note this is for cancellations only. We will not reply to your text. We hope this will make cancelling your appointment easier and reduce the number of patients failing to attend, allowing more appointments to be available for other patients needing to be seen.
Keep track of progress on our building extension and renovation project using the links.
Thanks to all who helped on Saturday (15th March 2014) with digging and planting of our new Edible Garden at the Ashfield Road gable end bed. The weather was perfect - cool and dry - Sustainable Living Stockport's Groundworks project means we have a border planted with fruit, veg and herbs. In the fullness of time, as the plants mature, the produce will be available for all to enjoy. Thanks to Abigail, Rick, and volunteers whose ages ranged from under 10 to over 80 the work was enjoyable and efficient!
(Site updated 27/03/2015)