Cheadle Medical Practice
Welcome to our surgery's website, where we hope you will benefit from a user-friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home. We aim to provide the highest quality of care to our patients. Our doctors, nurses, HCAs and all our admin and reception staff are dedicated to offering a professional service.
As well as telling you about our practice, the staff and the services we provide, we hope you will use this website as a resource for other health-related information, and as a signpost to other relevant websites. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
Practice Vision Statement
Cheadle Medical Practice endeavours to provide high quality, patient centred care, which is accessible to all, in a safe and friendly environment.
All members of the practice team aim to listen, show compassion and help patients to the best of our ability.
We aim to create an environment in which patients and staff treat each other with mutual respect and dignity.
As a practice we pride ourselves in playing an active part in our local community and encourage patient contribution and feedback to help improve our service.
The practice has a long standing commitment to the continuing education of all our team members. We also train and support doctors in specialist GP training, students and other healthcare professionals.
We work in partnership with the wider health and social care network in Stockport and Greater Manchester in order to remain at the forefront of change within our NHS.
Zero Tolerance Policy
Our staff come to work to care for others, not to become victims of violence, threatening behaviour, physical, verbal, racial abuse or discrimination.
If you are violent or abusive in any way towards our staff, we have the right to remove you from our practice list.
It is unacceptable for patients to refuse treatment, care or services from a particular member of staff if the refusal is based on discriminating grounds.
Should you refuse services on discriminatory grounds then it may be considered that you are refusing treatment altogether
Cheadle Medical Practice is currently experiencing problems with some incoming calls. Callers may experience the line being cut off, the reason for this is under investigation at the moment. We apologise for any inconvenience caused and ask you to bear with us until this problem is resolved.
We are a training practice for GPs. This means we have doctors working at the practice who have been fully qualified for several years, and are now undergoing specialist training in General Practice. They are an important part of our team and are usually with us for between 6 and 18 months.
We occasionally have medical students, work experience student and other allied healthcare professional (eg: nurse, midwife) students visiting the practice for short attachments.
Named Accountable GP
The partners take collective responsibility for patient care offered at Cheadle Medical Practice. Your notes will show that you have an accountable GP (which will be the same as your registered GP.) This does not alter your choice to see other GPs within the practice who you see regularly. If you wish to know who your named GP is, please contact the practice. Certain practitioners have special areas of interested and will supervise long term care in these conditions.
Out of area registration
From January 2015 patients have been able to choose to register at a practice in a different area to where they live. This is usually for convenience, for example where you work, etc. Each application to do this will be reviewed by the partners to ensure it is clinically appropriate, and the patient informed by letter of the outcome. If you are accepted as an Out of Area patient, more information about accessing routine and urgent medical services will be provided to you by post
EPS (Electronic Prescription Service)
Cheadle Medical Practice began using EPS on Wednesday 15th July 2015.
This means that if you currently collect your repeat prescriptions from the surgery, you no longer have to visit us to pick up your paper prescription. Instead, the practice will send it electronically to the pharmacy you choose, saving you time.
In order to be able to use EPS, you need to choose a pharmacy for us to electronically send your prescription to. This is called a nomination. You can ask any pharmacy that offers EPS to add your nomination for you.
If you want to change or cancel your nomination, speak to your pharmacy. Tell them before your next prescription is due or your prescription may be sent to the wrong place.
If you dont want your prescription to be sent electronically, please inform a member of the reception team and you can continue to collect your prescriptions as normal.
For more information about EPS please click on the link below.
EPS Patient Information Sheet
Please bear with us during this transitional period. Thank you.
Patient Online Access
Online access is now available for patients to register to book/cancel appointments, request repeat prescriptions and view a summary of their medical record. Please see our latest news page for more information and how to register.
Friends & Family Test
When you receive care or treatment within the NHS, you can fill out a short questionnaire to give feedback that will help to improve local services for everyone. The Friends & Family test is available at Cheadle Medical Practice for patients to complete. Please click on the link below for more information.
Friends & Family Test Newsletter.pdf
Patients can complete the Friends & Family Test via the Stockport Health & Care Finder App. This free app is a directory of local services within Stockport, available on Apple and Android devices.
Appointment Cancellation - Text Number
Following feedback from our 2013 patient survey, we now have a dedicated number for you to text in to cancel your appointment. The number is:
07742 230 630
Please try and cancel at least one hour before your appointment time leaving your name, date of birth and appointment details.
Please note this is for cancellations only. We will not reply to your text. We hope this will make cancelling your appointment easier and reduce the number of patients failing to attend, allowing more appointments to be available for other patients needing to be seen.
URGENT APPOINTMENTS FOR CHILDREN
We have appointments available each day for children who are unwell.
If you are worried about your child, please contact reception who will arrange a consultation for you with the doctor.
This consultation may be by phone initially as some conditions can be managed at home with the help of your local pharmacy .
Symptoms that children may show that could indicate serious illness include:
- Excessive drowsiness
- Difficulty breathing or rapid breathing
- Cold or discoloured hands/feet
- Abnormal pains in arms or legs
- Abnormal colour – pale or blue
- Persistently high temperature which does not come down with medication
- Severe headache
- Stiff neck when putting chin to chest
- Dislike of bright lights
- A rash that does not fade with pressure (e.g. using a glass)
If you are concerned that your child has any of the above symptoms please contact the surgery IMMEDIATELY.
IF YOUR CHILD IS NOT RESPONDING TO YOU CALL 999
Telephone Access Protocol
On Monday 3rd March 2014 our telephone access protocol was introduced. The purpose of this is to try to help spread calls more evenly through the day, hopefully relieving some of the congestion at busiest times and improving response times.
To book urgent/same day appointments or a home visit please phone between 8-10am
For general enquiries and routine pre-bookable appointments please phone after 10am
For results between 3-6pm
To check if your prescription is ready please phone after 5pm
Secretaries will be available to speak to regarding any Choose & Book or referral queries only, between 1:30-2:30pm on 0161 426 9088
Urgent Care Services
For information about urgent care services when we are closed, please click on the link below.
Travel Vaccination Information
Please note that as of 2nd February 2015, Cheadle Medical Practice is no longer a Yellow Fever Centre and will therefore be unable to provide yellow fever vaccinations. Please see the Travel tab here for details of the vaccines we are able to provide and information we need before booking
Do you have Type 2 Diabetes?
The X-PERT is a 6 week group education programme. It will help you understand more about diabetes and how you can manage it through lifestyle changes. It is suitable for anyone newly diagnosed and those who have had diabetes for a while but want to learn more.
Each programme is ru by 2 experienced health professionals who will guide you thorugh all aspects of your diabetes. It is a 2.5 hour session each week for 6 weeks. It is important that you attend all the sessions to fully benefit from the course. If you wish you may bring along a family memer or friend. The X-PERT is run on different days in various venues around Stockport.
Please see the link below for more information
XPERT Group Education Flyer
Keeping Warm This Winter
Cold weather can lead to serious health problems, especially in people over the age of 65 or those with long-term conditions. For information on how to stay healthy this winter, you can contact:
- NHS Choices www.nhs.uk/winterhealth,
- Energy Saving Advice Service on 0300 123 1234 for information on how to reduce bills and make your home more energy efficient.
- Citizens Advice at www.citizensadvice.org.uk for information about benefits, heating, grants and debt.
- Age UK-For free information or contact details for your local Age UK branch, call Age UK Advice on 0800 169 6565, 8am-7pm 7 days a week.Or you can visit www.ageuk.org.uk
One Click Away
You can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away. If you’re not yet registered with us you can download the necessary forms here too. Join our virtual patient advisory group or take one of our surveys, just follow the links.
Dr Susan Glicher
18th November 2014
After 25 years as a partner, Cheadle Medical Practice will say Goodbye to Dr Susan Glicher as of December 2014. Susan has battled for many years with a long-term illness, and has been granted Ill-health retirement. It is to her enormous credit that she continued to work so effectively for so long, with few knowing she was ill at all. She has been a driving force at the centre of this practice, and was also involved at PCG then PCT level, making her responsible for many improvements in patient care in Cheadle and in Stockport as a whole.
I first worked with Susan when we were both registrars (trainee GPs) at Cheadle in the late 1980s. Through the years she has been an absolute pleasure to have as a partner and colleague. We will miss her common sense, leadership, clear thinking, and most of all her company.
I know you will all join me in wishing her a very long, happy and healthy time in retirement.
Cheadle Medical Practice
Cheadle Medical Practice is physically a very different place than it was in 1988 when I first joined the surgery. There are now over 35 people working in the expanded building all dedicated to working in the NHS. I am proud to have been part of such a wonderful team.
It is a shame that my departure has been quite so sudden which means that I have not had the chance to say good bye and thank you to the patients I have come to know well over the last 27 years. I hope that you will understand.
It has been a privilege to be part of the lives of so many people in Cheadle for so long. I will miss you but know that I am leaving you in good hands.
Thanks to all who helped on Saturday 15th March 2014 with digging and planting of our new Edible Garden at the Ashfield Road gable end bed. The weather was perfect - cool and dry - Sustainable Living Stockport's Groundworks project means we have a border planted with fruit, veg and herbs. In the fullness of time, as the plants mature, the produce will be available for all to enjoy. Thanks to Abigail, Rick, and volunteers whose ages ranged from under 10 to over 80 the work was enjoyable and efficient! Hopefully, we'll have another successful crop this year.
(Site updated 06/08/2015)