Cheadle Medical Practice
Welcome to our surgery's website, where we hope you will benefit from a user-friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home. We aim to provide the highest quality of care to our patients. Our doctors, nurses, HCAs and all our admin and reception staff are dedicated to offering a professional service.
As well as telling you about our practice, the staff and the services we provide, we hope you will use this website as a resource for other health-related information, and as a signpost to other relevant websites. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
Information regarding serious incident in Manchester 22nd May 2017.
Cheadle Medical Practice would like to express our deepest sympathy to all the families devastated by the tragic and evil terrorist attack in Manchester on 22nd May 2017.
Any patients affected can contact the victim supports 24 hour helpline on 0808 168 9111 which was set up in response to the attack. Further information can be found at victimsupport.org.uk
Important Notice - Telephone Upgrade
We are pleased to announce that phase 1 of our telephone upgrade has now been completed. We apologise for any disruption this may have caused patients on the day.
**Please note that there is no change to our telephone number and fax number**
A Further update on progress for the final stages of the upgrade will be provided as soon as possible. We thank you for your patience and understanding during this time.
Notice to all patients:
The Practice recently received an important warning from the Stockport CCG Area Business Team.
**Please read for your information**
"We have had a report that a patient in the Stockport area has been contacted by phone from a lady who states she was working on behalf of the GPs in the area. She told the patient that she was on too many meds and that she could consider coming off some and purchase a supplement called Nutracite. The lady said she was called Jessica and gave the number of 203 514 5488 (which is not valid)".
Cheadle Medical Practice would NOT under any circumstance share patient contact information with such companies.
CHEADLE MEDICAL PRACTICE PRESCRIPTION REQUEST STATEMENT
PRESCRIPTION REQUESTS WILL BE PROCESSED WITHIN TWO FULL WORKING DAYS. PROVIDING THERE ARE NO ISSUES WITH THE REQUEST THE PRESCRIPTION WILL BE MADE AVAILABLE TO EITHER THE PATIENT OR NOMINATED PHARMACY WITHIN THAT TIME FRAME
MORE COMPLEX REQUESTS OR THOSE THAT REQUIRE A GP TO REVIEW MAY TAKE LONGER.
WE ENCOURAGE PATIENTS / COMMUNITY PHARAMCISTS TO ENSURE THAT REPEAT PRESCRIPTIONS ARE REQUESTED IN A TIMELY MANNER TO PREVENT RUNNING OUT OF IMPORTANT MEDICATION.
IF YOU HAVE ATTENDED A HOSPITAL CLINIC AND HAVE HAND WRITTEN CONFIRMATION AND ADDITIONAL CHANGES IN YOUR MEDICATION THIS WILL AGAIN TAKE 2 WORKING DAYS TO PROCESS. IF A HOSPTIAL CONSULTANT REQUIRES IMMEDIATE CHANGE TO YOUR REGIME THE HOSPTIAL CONTRACT STATES THAT THEY SHOULD PROVIDE YOU WITH A PRESCRIPTION FOR THE MEDICATION THEMSELVES WHICH YOU CAN OBTAIN FROM THE HOSPITAL PHARMACY.
PRESCRIPTION REQUESTS FOLLOWING A PRIVATE CONSULTATION WILL AGAIN BE SUBJECT TO THE PRACTICE POLICY OF 2 FULL WORKING DAYS.
GREATER MANCHESTER MEDICINE MANAGEMENT GROUP HAVE A CLEAR POLICY FOR THESE REQUESTS:
- THE RESPONSIBILTY FOR PRESCRIBING RESTS WITH THE DOCTOR WHO HAS CLINICAL RESPONSIBILTY FOR A PARTICLAR ASPECT OF THE PATIENTS CARE
- THERE IS NO OBLIGATION ON BEHALF OF THE GP TO PRESCRIBE THE RECOMMENDED TREATMENT IF IT IS CONTRARY TO HIS/HER NORMAL PRACTICE
- IF THE PRIVATE/ CONSULTANT RECOMMENDATION DOES NOT FOLLOW NATIONAL/ LOCAL POLICY OR GMMMG FORMULARY, THE GP CAN SUBSTITUTE THE DRUG WITH A CLINICALLY APPROPRIATE MEDICATION.
- IF A PATIENT IS SEEN PRIVATELY FOR A SINGLE EPSIODE OF CARE THEN SHORT TERM MEDICATION SHOULD BE PART OF THE PACKAGE OF CARE PROVIDED.
- IF A PRIVATE CONSULTATION IDENTIFIES/ MANAGES A LONG TERM CONDITION AND THE RECOMMENDED MEDICATION FITS THE CRITERIA ABOVE THEN GP WILL PRESCRIBE.
PRIVATE PRESCRIPTION PROVIDED BY CMP
- CAN ONLY BE PROVIDED FOR NHS PATIENTS IF THE MEDICATION IS NOT PRESCRIBABLE ON THE NHS EG BLACK LIST BUT AGAIN COVERED BY GP DISCRETION
- DRUGS FOR MALARIAL PROPHYLAXIS
- ANTICIPATORY TRAVEL REMEDIES
- TRAVEL VACCINATIONS NOT COVERED BY NHS POLICY
Wednesday 22nd November 2017 from 1pm- Staff Training
Christmas Day 25th December 2017
Boxing Day 26th December 2017
New Years Day 1st January 2018
Thursday 25th January 2018 from 1pm - Staff Training
Practice Vision Statement
Cheadle Medical Practice endeavours to provide high quality service, patient centred care, which is accessible to all in a safe and friendly environment.
All members of the practice team aim to listen, show compassion and help patients to the best of our ability.
We aim to create an environment in which patients and staff treat each other with mutual respect and dignity.
As a practice we pride ourselves in playing an active part in our local community and encourage patient contribution and feedback to help improve our service.
The practice has a long standing commitment to the continuing education of all our team members, We also train and support doctors in specialist GP training, students and other healthcare professionals.
We work in partnership with the wider health and social care network in Stockport and Greater Manchester in order to remain at the forefront of change within our NHS.
Zero Tolerance Policy
Our staff come to work to care for others, not to become victims of violence, threatening behaviour, physical, verbal, racial abuse or discrimination.
If you are violent or abusive in any way towards our staff, we have the right to remove you from our practice list.
It is unacceptable for patients to refuse treatment, care or services from a particular member of staff if the refusal is based on discriminating grounds.
Should you refuse services on discriminatory grounds then it may be considered that you are refusing treatment altogether.
Please click on the link below for our practice lateness policy.
CMP Lateness Policy
Patient Data and Research/Studies
The Practice participates in medical studies which involves us running a search on our clinical system to identify patients who meet the criteria for inclusion. Where applicable, the practice then sends out an invitation to these patients using Docmail (an NHS approved mailing service) which allows patients to contact the study company should they wish to participate. Patient data is not shared by the practice with the research companies. Any patients who would like to be excluded from any research or studies, please let the Practice Manager know.
*Urgent and Emergency Care*
Do you need urgent medical help or advice but it’s not a life threatening situation?
If the answer is yes – call 111.
This NHS phone service, free to both landlines and mobiles, makes it easy for you to get high quality health advice when you need help fast but it’s not a life-threatening situation.
NHS111 is available 24 hours a day, seven days a week. The call handlers can provide health advice, put you in touch with the right service, arrange to have you seen by a doctor or call you an ambulance.
For information about urgent care services please click on the link below which will take you to the urgent care page of the CCG website
Choose Well -http://www.choosewellmanchester.org.uk/
Stockport Health & Care Finder App - http://stockportccg.org/you-your-health/stockport-health-care-finder-app-3/
Following our recent Patient Participation Group meeting in January, Dr Gaduzo has announced his plans for reducing sessions worked at CMP with a view to eventual retirement.
“After nearly 30 years as a partner at CMP, I have begun to reduce my working hours as I approach the time to retire. As from the end of March I will be working 2 days per week at Cheadle – Monday and Tuesday. At the same time I will be retiring from my role as senior partner, remaining as a salaried doctor. I plan to retire from practice in July 2018. I have been connected with the practice since I was a medical student here in 1984, and I look forward to enjoying my last year or so here as much as I remember enjoying the first.”
The GP partners are delighted to announce that following Dr Gaduzo's retirement we have appointed two new partners Dr Yousaf Khan and Dr Nicole Wild. They will be joining the practice in August 2017. Both doctors have previously been GP registrars at Cheadle Medical Practice and we welcome them back in their new roles.
New Initiatives in Training
Medical Receptionist Apprentices: - We have recently appointed 2 new apprentices and look forward to helping mentor them through their time at Cheadle Medical Practice
Foundation Doctor Training: - This will continue throughout 2017/18 with Dr Sara Faily staying at CMP.
Medical Students for Manchester Medical School: - In the past we have had occasional medical students at the practice from London Medical Schools. We hope to have Manchester students regularly from September 2017.
Student Physician Associate: We are delighted to be part of the new initiative to recruit graduates to become part of the medical workforce for the NHS. We will have students for 8 week blocks at a time.
Dr Joanne Wilson - Executive Partner
Stockport People Spring Edition:
Please click on the link to access the 86571 Stockport NHS CCG 'The Stockport People'SPRING PDF v3.pdf brochure.
To view our infection control audit summary following our inspection in September 2015, please click on the link below
Infection control audit summary
A link to the summary from our re-audit in April 2016 is below. We achieved 100% compliance.
Infection control re-audit summary
We are a training practice for GPs. This means we have doctors working at the practice who have been fully qualified for several years, and are now undergoing specialist training in General Practice. They are an important part of our team and are usually with us for between 6 and 18 months.
We occasionally have medical students, work experience student and other allied healthcare professional (eg: nurse, midwife) students visiting the practice for short attachments.
Services Offered at the Practice
Named Accountable GP
The partners take collective responsibility for patient care offered at Cheadle Medical Practice. Your notes will show that you have an accountable GP (which will be the same as your registered GP.) This does not alter your choice to see other GPs within the practice who you see regularly. If you wish to know who your named GP is, please contact the practice. Certain practitioners have special areas of interested and will supervise long term care in these conditions.
Out of Area Registration
From January 2015 patients have been able to choose to register at a practice in a different area to where they live. This is usually for convenience, for example where you work, etc. Each application to do this will be reviewed by the partners to ensure it is clinically appropriate, and the patient informed by letter of the outcome. If you are accepted as an Out of Area patient, more information about accessing routine and urgent medical services will be provided to you by post
Patient Online Access
Online access is now available for patients to register to book/cancel appointments, request repeat prescriptions and view a summary of their medical record. Please click on the following link Patient Online Access for more information and how to register.
Extended Hours Appointment
For the convenience of patients unable to attend the surgery during normal office hours, we offer appointments on a Tuesday starting at 7.30am. (see "Opening Hours" tab) Please let us know what you think, we've tried to offer some routine appointments early, late and at weekends
Appointment text reminders are available, please ensure that you inform us of any change of mobile telephone numbers.
Appointment Text Cancellation
Following feedback from our 2013 patient survey, we now have a dedicated number for you to text in to cancel your appointment. The number is:
07742 230 630
Please try and cancel at least one hour before your appointment time leaving your name, date of birth and appointment details.
Please note this is for cancellations only. We will not reply to your text. We hope this will make cancelling your appointment easier and reduce the number of patients failing to attend, allowing more appointments to be available for other patients needing to be seen.
EPS (Electronic Prescription Service)
Cheadle Medical Practice began using EPS on Wednesday 15th July 2015.
This means that if you currently collect your repeat prescriptions from the surgery, you no longer have to visit us to pick up your paper prescription. Instead, the practice will send it electronically to the pharmacy you choose, saving you time.
In order to be able to use EPS, you need to choose a pharmacy for us to electronically send your prescription to. This is called a nomination. You can ask any pharmacy that offers EPS to add your nomination for you.
If you want to change or cancel your nomination, speak to your pharmacy. Tell them before your next prescription is due or your prescription may be sent to the wrong place.
If you don't want your prescription to be sent electronically, please inform a member of the reception team and you can continue to collect your prescriptions as normal.
For more information about EPS please click on the link below.
EPS Patient Information Sheet
Are you a Military Veteran? - Priority NHS Care
The UK Government has pledged to support Military Veterans with priority NHS Care
Click the link to view the Patient information poster.
If you require information in an alternative format such as braille, large font or an alternative language or if you have any other communication needs that you would like us to be aware of i.e. a preferred method of contact, British Sign Language or any other interpretation requirements, please speak to a member of the reception team who will be able to help.
URGENT APPOINTMENTS FOR CHILDREN
We have appointments available each day for children who are unwell.
If you are worried about your child, please contact reception who will arrange a consultation for you with the doctor.
This consultation may be by phone initially as some conditions can be managed at home with the help of your local pharmacy .
Symptoms that children may show that could indicate serious illness include:
- Excessive drowsiness
- Difficulty breathing or rapid breathing
- Cold or discoloured hands/feet
- Abnormal pains in arms or legs
- Abnormal colour – pale or blue
- Persistently high temperature which does not come down with medication
- Severe headache
- Stiff neck when putting chin to chest
- Dislike of bright lights
- A rash that does not fade with pressure (e.g. using a glass)
If you are concerned that your child has any of the above symptoms please contact the surgery IMMEDIATELY.
IF YOUR CHILD IS NOT RESPONDING TO YOU CALL 999
Cheadle Medical Practice is no longer a Yellow Fever Centre and we are therefore be unable to provide yellow fever vaccinations. Please see the Travel tab here for details of the vaccines we are able to provide and information we need before booking
Friends & Family Test - Tell us what you think!
When you receive care or treatment within the NHS, you can fill out a short questionnaire to give feedback that will help to improve local services for everyone. The Friends & Family test is available at Cheadle Medical Practice for patients to complete. Please click on the link below for more information.
Friends & Family Test Newsletter.pdf
Patients can complete the Friends & Family Test via the Stockport Health & Care Finder App. This free app is a directory of local services within Stockport, available on Apple and Android devices.
Online Services - One Click Away
You can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away. If you’re not yet registered with us you can download the necessary forms here too. Join our virtual patient advisory group or take one of our surveys, just follow the links.
Telephone Access Protocol
On Monday 3rd March 2014 our telephone access protocol was introduced. The purpose of this is to try to help spread calls more evenly through the day, hopefully relieving some of the congestion at busiest times and improving response times.
To book urgent/same day appointments or a home visit please phone between 8-10am
For general enquiries and routine pre-bookable appointments please phone after 10am
For results between 3-6pm
To check if your prescription is ready please phone after 5pm
Secretaries will be available to speak to regarding any Choose & Book or referral queries only, between 1:30-2:30pm on 0161 204 4416/4417. If you are already on a hospital waiting list please direct your query to the relevant hospital.
Sustainable Living Stockport's Groundworks project means we have an edible garden at the Ashfield Road Gable End bed planted with fruit, veg and herbs. In the fullness of time, as the plants mature, the produce will be available for all to enjoy.
(Site updated 17/11/2017)