Patient Concerns

We are sorry that things haven’t gone right. We always do our best to help as many of our patients as possible, but sometimes we fall short of the standards we seek to maintain and will always try to put that right.

If you would like to let us know that your experience has not gone how you would expect and you would like us to investigate this further, please fill out the form below.

If it’s just general feedback, please click here.

Contact Form

Your Details

Full Name(Required)

Date of Birth(Required)

Phone Number

Address(Required)

E-mail Address(Required)

Enter Email Confirm Email

If you are unable to provide a contact e-mail address, you can pick up a paper complaint form at reception.

Your query relates to:(Required)

Comment or Suggestion

Administrative Query

Complaint

Other

Does your submission relate to yourself?(Required)

Yes - it relates to me

No - it relates to someone else

Patient's Details (if not the patient detailed above)

Patient's Full Name(Required)

Patient's Date of Birth(Required)

Patient's Address(Required)

Patient's Phone Number

Patient's E-mail Address

Consent Declaration(Required)

I have provided written consent from the patient that this may be discussed with me.

Where the submission is not made by the patient concerned, we require written consent from the patient that all health matters may be discussed with you before we can start any investigations. If this is not in place, the affected patient should make the submission directly. If this consent is not in place, your submission cannot be investigated.

Details

Please describe in detail and accurately the nature of your concern.(Required)

Please outline what actions you feel could be taken to effectively resolve your concern.(Required)

Contact Form

Your Details

Patient's Details (if not the patient detailed above)

Details

Complaint Procedure and Policy

Helpful links

Further Info