Cheadle Medical Practice operates a zero tolerance policy to all forms of abuse against our staff.
All of our calls are recorded and any abuse of our staff will be reported and could result in your removal from our practice list.
This could include swearing, insults, persistent or unrealistic demands that cause stress to staff. Patient requests will be met wherever possible and explanations given when they cannot.
The video below is part of a national campaign highlighting what general practice staff nationally have dealt with:-
Thank you for helping us to end abusive behaviour towards staff.