Get Your Prescription

NHS Greater Manchester is supporting patients to use the NHS App.

Patient should request repeat medication directly from your GP practice using the NHS App. This means that for the majority of patients, the pharmacy will no longer order repeat prescriptions on your behalf.

The quickest and easiest way to order your repeat prescriptions is through the NHS app.

If you are unable to use the app, you can do the following:

Completing a prescription slip at the practice.
Completing the right-hand section of your previous prescription form and leaving it at the practice.

By using the NHS app, your submitted prescription request goes straight to the GP for sign-off. This saves time as the pharmacy and reception team don’t need to input your request into our clinical system. It also frees up our reception team to spend more time answering the phone.

The app is easy to use and allows patients to choose where their prescription is sent. If you know you’ll be away from home, you can change your nominated pharmacy from within the app. Patients can also order their prescription at any time that suits them. There’s no need to wait to join a telephone queue or wait until the GP surgery opens.

Medication Queries

Any medication queries can be submitted either using our online form or phoning reception on 0161 983 9090.

What is the rationale behind using the NHS App?

The advantages of this change include:

Reducing medicines waste – you can help reduce medicines waste by only ordering what you need.
Saves GP time – especially if patients use electronic repeat dispensing (eRD)
Saves your time

Is this to save money?

No. This change is to re-invest the current medicines wastage spend back into the NHS where it is most needed.

When do I order my repeat prescription?

Order your repeat prescription 7 days before you are due to run out and not earlier. If you are on electronic repeat dispensing, your pharmacy will inform you when you collect the last batch of your medicines. You should then contact your practice, as you may need a medication review.

How do I order my repeat prescription?

Online (the easiest and safest way) for example, via the NHS app or patient access. Once signed up to one of these, you can order your medicines from any PC/laptop, smartphone or tablet.
Hand in your repeat slip at the surgery
Post your repeat slip to the surgery

A friend, relative or carer can assist you with any of the above.

What if I don’t have access to the internet?

You can either send us your request via post or hand it in at the surgery. If this is not possible please contact the practice to discuss alternative method.

Can a relative drop my repeat prescription request to the practice?

Yes. A friend, carer or relative can drop the request to the surgery on your behalf.

I already request my repeat prescription online with the surgery. Do I have to re-register?

No. Please continue to order your medicines online as you have been doing.

Does this change apply to everyone in my household?

It applies to anyone that relies on their local pharmacy or an online pharmacy to manage and order their medicines. If you do not take repeat medicines and you only receive prescriptions on the odd occasion, this change does not apply to you.

What if I am a housebound, vulnerable or on blister packs/dosette boxes?

This change does not affect you and your pharmacy can continue to order medication on your behalf.

Medication reviews

We are keen to ensure that patients with ongoing medical problems are monitored regularly. If the date for your next review with a doctor or nurse has passed you will be asked to make an appointment.

Electronic Prescription Service (EPS)

This allows us to send your prescription to the pharmacy of your choice electronically.

In order to be able to use EPS, you need to choose a pharmacy, this is called a nomination. You can do this through the NHS app.

If you don’t want your prescription to be sent electronically, please inform a member of the reception team.

For more information about EPS please visit the NHS website here

Nominated Pharmacy

You can select any pharmacy to be your ‘nominated pharmacy’ – this is where your medications go by default. To change your nominated pharmacy, either log into the NHS app or speak to any member of staff.

Click here to search for a local phamacy.