Cheadle Medical Practice

Getting Help With Your Medical Query

Getting help for your medical query is as easy as following these steps:-

  • Step One: Contact the practice by clicking here to access our online portal or phone to let us know about your medical issue.
  • Step Two: You will be sent a short questionnaire which usually takes less than 5 minutes to complete. Please complete this as quickly as possible so the GP can assess your case.
  • Step Three: Your answers are reviewed by a GP who will determine the best course of action – appointment, prescription or advice.

This video explains more:-


How do I use the online system?

This video explains how to submit your medical query online (this video is provided by AccuRx, not the practice):-

This video covers how to submit administrative requests, such as for prescriptions or fit notes:-

The GP Isn’t Always The Best Person To Help…

The best person to help you may not be a GP – we have large teams of experienced clinicians who may be best placed to help.


What happens if my child is poorly?

There are additional provisions for poorly children, who we will always try to see on the day.


Check Self Care First

Many conditions can be cared for at home using over the counter medicines. Have a look at further information on self care here.


NHS App is a simple and secure way to access a range of NHS services on your smartphone, tablet or computer.   What does it do? You can use the ... [continue] NHS App

Urgent Children’s Appointments

If you are worried about your child, please contact reception who will arrange a consultation for you with the doctor. This consultation may be by phone initially as some conditions ... [continue] Urgent Children’s Appointments

Home Visits

We realise that it’s not possible for everyone to come to the surgery. Where possible, we ask that patients do so. This is because we have the proper equipment and ... [continue] Home Visits

Cancelling Your Appointment

Why Bother Cancelling? Every month over 200 patients fail to keep their appointments and don’t cancel. This is a huge number, and very frustrating when we know there is massive ... [continue] Cancelling Your Appointment

Chaperone Policy

If you would like a chaperone present during your consultation, please advise the receptionist when booking your appointments or when checking in.  You may also ask the doctor/nurse during the ... [continue] Chaperone Policy

Date published: 8th October, 2014
Date last updated: 1st November, 2023