Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Behaviour
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your appointments, inform us of your past illnesses, medication, hospital admissions and any other relevant details.
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients. This also includes where behaviour is persistent or unreasonable. We understand it can be frustrating if you are unable to get an appointment, but it is not OK to be unreasonably persistent as this prevents our team helping other patients.
Confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible care.
This information may be used for management and audit purposes. However, it is usually only available to, and used by, those involved in your care. You have the right to know what information we hold about you. If you would like to see your records please contact the practice.
Disabled Access
There is good access for the disabled to our practice and consulting rooms. The practice has a ramp and wide doors to allow for wheelchair access. If you are in a wheelchair, please let us know when making an appointment so we can arrange for you to be seen in a ground-floor consulting room.
Infection Control
We publish the outcome of our most recent infection control inspection by Stockport Council, which you can find here.
Patient Information Leaflets:
HealthCare Associated Infections Leaflet
Named GP
All patients at the practice have a named GP who is responsible for coordinating their care. Your named GP will be allocated by the practice, but you can still make appointments with any of our doctors and nurses, not just your named GP. If you have a particular preference, just let our reception team know, but we can’t guarantee you’ll always be seen by a particular clinician due to availability.
Training the Next Generation of Clinicians
Cheadle Medical Practice was one of the first ‘training practices’ in Stockport. This means qualified doctors wanting to become GPs spend time with us as part of their training.
We also take student placements from medical students, nursing students, and trainee physician associates.
Social Media Policy
Cheadle Medical Practice welcomes comments and suggestions from their patients and these can be submitted via our website under feedback to the practice or in writing to the Patient Experience Manager.
We ask that patients do not use a Social Media site such as Facebook to comment on the Practice and members of the surgery staff.
If you have any feedback about our service, we encourage you to report this to the practice through the website. The practice always investigates and responds to complaints.
We reserve the right to remove a patient from the surgery list and report them to the social networking site if they are found to have made libellous statements or defamatory comments about the surgery or a member of the surgery staff.
The legal definition of defamation is:
“any intentionally false communication, either written or spoken, that harms a persons reputation; decreases the respect, regard, or confidence in which a person is held; or induces disparaging, hostile or disagreeable opinions or feelings against a person.”
You would not expect to read derogatory comments about yourself online and neither do we.
Ethical Social Networking
The GMC’s guidance, Doctors’ use of social media states that social media sites should never be used to discuss individual patients or their care. If a GP is contacted by a patient through their private profile for medical advice the patient will be asked to direct their query to the surgery.